In the realm of retail, the needs and wants of customers are of prime importance. They dictate the products that merchants stock, the prices they charge, and even how payments are made. If buyers are unsatisfied with any of these elements at a particular store, they will simply go elsewhere. As a business owner who must constantly keep this fact in mind, it probably comes as no surprise that providing a combination of a physical retail presence with an ecommerce presence could be the ultimate win-win.

The ecommerce checkout experience plays a big role in how customers perceive your business. A simple, quick process requiring minimal effort is ideal for reducing cart abandonment and encouraging repeat sales. For small and medium-sized businesses, hosted checkout offers an easy and affordable way to provide a smooth shopping experience.

The internet is increasingly becoming the first choice of consumers when it comes to purchasing products. In many cases, they may look at and touch items at a physical store, only to walk away and consummate the sale online. As more merchants come to recognize that this is the way of the world today, they are augmenting their physical presence with an online retail footprint, a type of business model known as ecommerce.

There’s a lot that goes into launching your online business, including: gathering the necessary capital, offering products and/or services you are excited about, getting your staff in place, and identifying your potential customer base. In all of the hubbub of launching your online business, there’s one other crucial component you’ll need to have in place to accept money from your customers: your payment gateway.

When you accept credit and debit cards from your customers, you are entering into a sacred trust. Your customer is expecting that your company and the various systems that you use will ensure that the personal information they have provided will not be intercepted and used by criminals for their own malicious purposes. At the same time, you too must ensure that these processes remain as airtight as possible. After all, your business’s good name is involved. In order to give your buyers peace of mind and protect your own reputation, it is crucial that you do all you can to make your payment processing secure. Taking the following steps can bring you a long way down the road to achieving this goal.

Implementing risk management strategies protects your customers and reduces the likelihood of data theft, data loss, and credit card fraud for your business. Knowing the risks involved with online sales and payment processing makes you better prepared to respond if the malicious activity occurs. Make your business safer and increase customer trust with a comprehensive risk management plan.

Launching your company into cyberspace may seem like a frightening and overwhelming prospect. However, taking the leap to sell online can enrich your bottom line, and lead to increased customer satisfaction. Combine these benefits with the edge you will gain over your competition, and entering the world of ecommerce is sure to seem like an idea whose time has come.

​If you are considering launching an internet-only company or expanding your retail business to include online customers, you are sure to quickly realize the benefits. These days, customers appreciate and even often expect the convenience of ordering via their tablets or laptops and having goods delivered right to their doorsteps. As a merchant, ecommerce enables you to appeal to a geographically disparate set of buyers since you are no longer dependent upon physical foot traffic in a brick-and-mortar location.

​With more than $3.5 trillion in worldwide sales during 2019, ecommerce is a booming industry. Are you tapping into your company’s full online potential by offering multiple options for payment processing? If not, now is the time to get started.

This the perfect time to learn how to successfully take these more remote types of payments, sometimes called “mail order telephone order” (MOTO payment processing), in a way that enables you to remain efficient and in compliance with industry security standards!